GBU LLC offers an industry leading 30 day Return/Money Back Guarantee on items that are returned to us in their original condition and packaging. We also pay for return shipping in such cases.
Our money back guarantee is not a playability guarantee. The guarantee only applies to genuine dissatisfaction issues such as receipt of wrong item or legitimate quality issues. Placing the wrong order or changing one’s mind after the purchase do not qualify for a full refund.
A 20% restocking fee will apply to items that are returned without a legitimate dissatisfaction issue as described above. In such cases, the buyer will also be responsible for the return shipment cost.
For a full refund or partial refund, golf balls and equipment should not be removed from original factory packaging and/or used in any capacity prior to return.
Any other questions and/or concerns should be directed to our staff of customer service professionals; please email us at[email protected]
to explore options. You may also call (404) 304-5654 or Toll-Free (866) 586-5019
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